Meet The Team

 

 

Claire Jeens

Head of Apprenticeships

Claire is an accomplished Senior Leader and Ofsted Nominee with expertise in quality assurance, safeguarding, curriculum development, and operations. Claire has built and led teams throughout her career to ensure learners receive the best possible experience. 

In her role at United Learning, Claire oversees the operations and strategies of our programmes.

Michelle Patel

Quality and Compliance Manager

Michelle is a Quality and Compliance specialist with over 15 years of experience ensuring operational excellence and regulatory adherence across diverse industries.

She specialises in designing robust compliance frameworks, conducting internal audits, and ensuring adherence to both internal policies and external regulations such as Ofsted and the ESFA.

Michelle is committed to maintaining the highest standards of quality and ensuring regulatory excellence within the organisation.

Wendy Buffham

Recruitment and Business Development Lead

Previously, Wendy worked for a Further Education College, building networks and relations with businesses to enhance learning opportunities for students.   

In her role at United Learning, Wendy supports apprentices throughout their course and helps recruit new applicants. 

Kyle Bestley

Teaching Assistant Programme Lead

Kyle has a strong background within the Education and Sports Coaching sector, working within mainstream Primary Schools and a Secondary SEND school. On top of this he has spent three years within Training Provider delivering across several different standards in the apprenticeship sector.

One of Kyle’s most memorable professional achievements is his support of an apprentice who faced numerous barriers to learning. This apprentice was awarded Oxfordshire Apprentices of the year.

Jill Measures

HR Support Programme Lead

Jill is an experienced HR and Learning & Development manager and practitioner who has worked in both private and public sectors for over 37 years, with roles at a senior level specialising in both HR and more recently in Learning and Development and OD.  

She is also an experienced line manager and has led, supported and coached teams throughout her career.  

In her role at United Learning, Jill supports employees through HR and Learning & Development apprenticeships at all levels.  

Sarah Philpot

Early Years Educator Programme Lead

Sarah has over a decade of experience in primary education; she started her career as a primary school teacher, before specialising in Early Years.She has worked as a Head of Early Years in an inner-city London school, leading all aspects of staff training, curriculum development and parental engagement.  

 

In her role at United Learning, Sarah works as Programme Lead for the Early Years Educator Apprenticeship and an Early Years Curriculum Writer, bringing her knowledge and passion with her in these roles.  

 

Wayne Goss

School Sports Coach Programme Lead

Wayne has been coaching sport for over 25 years and is also a qualified Further Education Tutor specialising in Sports Apprenticeships.

Over the last 10 years he has worked as a Coach Developer for the Football Association delivering FA level 1 & current UEFA qualifications. Wayne has coached within Northampton Towns Academy in the Foundation and Youth Development Phases and is involved in grassroots sport coaching for his local village club.

Diane Abbott

Business Administrator – Professional development team

Diane started her career within Retail working with stores across the UK and Germany.

She then worked as a Regional Trainer and Internal Quality Assurer for an Apprenticeship training provider for 20 years, focusing on assessment and staff support.

Diane joined United Learning as a Business Administrator in July 2024.

In her spare time, Diane is an avid baker and loves home decorating and creative craft projects.

United Learning Hub

United Learning comprises: United Learning Ltd (Registered in England No: 00018582. Charity No. 313999) UCST (Registered in England No: 2780748. Charity No. 1016538) and ULT (Registered in England No. 4439859. An Exempt Charity). Companies limited by guarantee.
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